Retail Key Holder — Lead Store Experience & 40% Discount

Bath & Body Works Retail; Madison (AL); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

40% discount

DailyPay access

Tuition reimbursement

Scholarship opportunities

Job summary

Bath & Body Works in Madison, WI is seeking a Part-time Retail Key Holder at East Towne Mall to support sales plans and operational tasks. You’ll partner with store leadership to elevate customer experiences, lead teams, and ensure store routines run smoothly.

The role emphasizes in-the-moment coaching, strong product knowledge, and a commitment to safety and brand standards, with exposure to peak shopping periods.

Qualifications

• Thrives in a customer-first retail environment.
• Ability to foster a customer-focused selling culture.
• Demonstrated sales, customer experience, and operational results in a fast-paced environment.
• Effective communication, openness to feedback, and adaptability.
• Ability to provide in-the-moment coaching to associates.
• Ability to de-escalate store and customer situations effectively.
• Available to work peak days/times, including evenings, weekends, and holidays.

Responsibilities

• Lead delegated leadership tasks as Store Manager on Duty when scheduled.
• Provide performance feedback and recommendations to managers.
• Deliver exceptional in-store experiences through selling behaviors and product knowledge.
• Demonstrate product knowledge and adherence to store policies.
• Set daily/shift directions and goals for the team.
• Perform opening/closing routines including banking, shipments, and directives.

Skills

Customer focus

Coaching

Communication

De-escalation

Adaptability

Team coaching

Shift flexibility

Education

High school diploma or GED

Job description

Bath & Body Works in Madison, WI is seeking a Part-time Retail Key Holder at East Towne Mall to support sales plans and operational tasks. You’ll partner with store leadership to elevate customer experiences, lead teams, and ensure store routines run smoothly.

The role emphasizes in-the-moment coaching, strong product knowledge, and a commitment to safety and brand standards, with exposure to peak shopping periods.