Retail Team Lead — Customer Experience & Ops

Perry Ellis International; Elizabeth (NJ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Employee discount

Accumulated personal/sick time off

401(k) plan

Monthly sales incentives

Clothing Allowance

Holiday Pay

Job summary

Perry Ellis International is seeking a Supervisor Key Holder to assist the Store Manager in daily store operations and sales management. The role focuses on delivering excellent customer service while ensuring store standards and inventory plans are executed.

The position requires 1–2 years of retail experience, a positive attitude, and reliable transportation. It offers opportunities for training, merchandise presentation, and a path to leadership within a dynamic fashion retail environment.

Qualifications

• 1–2 years of retail experience.
• Energetic and positive attitude with strong communication.
• Must have high school diploma and reliable transportation.

Responsibilities

• Assist Store Manager in daily store operations and sales management.
• Support training and development of sales associates.
• Ensure customer satisfaction and achieve sales goals.
• Replenish stock and execute visual merchandising standards.
• Communicate inventory opportunities and loss prevention alerts.
• Maintain store appearance, cleanliness, and safety.

Skills

Retail experience

Verbal communication

Written communication

Customer service

Flexible schedule

Reliable transportation

Team player

Education

High school diploma

Job description

Perry Ellis International is seeking a Supervisor Key Holder to assist the Store Manager in daily store operations and sales management. The role focuses on delivering excellent customer service while ensuring store standards and inventory plans are executed.

The position requires 1–2 years of retail experience, a positive attitude, and reliable transportation. It offers opportunities for training, merchandise presentation, and a path to leadership within a dynamic fashion retail environment.