Retail Key Holder

Goodwill of Western NY; Buffalo (NY); On-site; USD 22,041 - 24,796; Part time

Job summary

A community-focused retail organization is seeking a 3rd Key Holder to lead store operations in Buffalo. You'll be responsible for opening and closing the store, training associates, and delivering excellent customer service. Ideal candidates have retail experience, strong communication skills, and can work flexible hours. Compensation is competitive, ranging from $16.00 to $18.00 per hour, based on experience.

Qualifications

• 1+ year of retail keyholder experience preferred.
• Ability to lift up to 50 lbs. and work on your feet.
• Flexible schedule, including evenings and weekends.

Responsibilities

• Perform store opening and closing procedures.
• Train Store Associates and act as Manager on Duty.
• Deliver outstanding customer service at the register.

Skills

Customer service skills

Communication

Team motivation

Job description

Description

Now Hiring: 3rd Key Holder - Goodwill WNY

Step into a leadership role where you’ll help drive retail success and make a difference in your community!

What You’ll Do

• Perform store opening and closing procedures, including securing the building
• Train Store Associates and act as Manager on Duty when needed
• Help maintain a positive, productive store environment
• Deliver outstanding customer service at the register, on the sales floor, or at the donation door
• Support store operations including merchandising, cleanliness, and promotions
• Ensure accurate cash handling and POS transactions
• Sorts donations into sellable, salvage, or trash categories
• Prices items using our guide and identifies high‑value goods
• Meets daily production goals and quality standards

Who You Are

• A retail pro with great customer service skills
• A confident communicator and team motivator
• Reliable, flexible, and ready to lead by example
• Someone who lives our values:
  Own It • Dare to Excel • Be Bold • Be Extraordinary • Win Together

What You Bring

• 1+ year of retail keyholder experience preferred
• Ability to lift up to 50 lbs. and work on your feet
• Flexible schedule, including evenings and weekends
• Willing to attend orientation in Buffalo (full time only)

Compensation

• $16.00–$18.00/hour based on experience
• We regularly review our pay and benefits to stay competitive!

Apply today and take the next step in your retail career with purpose!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.