Retail Key Holder

Goodwill of Western New York; Buffalo (NY); On-site; USD 22,000 - 25,000; Part time

Job summary

Goodwill of Western New York in Buffalo is hiring for a 3rd Key Holder to support on-site store operations. This part-time role requires leading store activities, delivering excellent customer service, and training associates as needed.

The position involves opening/closing, merchandising, and maintaining a positive environment while ensuring accurate cash handling and POS transactions. Flexible evenings/weekends are expected in a dynamic retail setting.

Qualifications

• 1+ year of retail keyholder experience preferred
• Ability to lift up to 50 lbs and stand for long periods
• Flexible schedule including evenings and weekends
• Willing to attend orientation in Buffalo (full time only)

Responsibilities

• Open and close store procedures, including securing the building
• Train Store Associates and act as Manager on Duty when needed
• Maintain a positive, productive store environment
• Deliver outstanding customer service at the register, on the sales floor, or at the donation door
• Support store operations including merchandising, cleanliness, and promotions
• Ensure accurate cash handling and POS transactions
• Sort donations into sellable, salvage, or trash categories
• Price items using our guide and identify high-value goods
• Meet daily production goals and quality standards

Skills

Retail keyholder

Customer service

Leadership

Communication

Team motivation

Reliability

Tools

POS system

Cash handling

Job description

• On-site
• Donated Goods Retail
• Part-Time
• Requisition #: RETAI002310

Description

Now Hiring: 3rd Key Holder - Goodwill WNY

Step into a leadership role where you'll help drive retail success and make a difference in your community!

What You'll Do

• Perform store opening and closing procedures, including securing the building
• Train Store Associates and act as Manager on Duty when needed
• Help maintain a positive, productive store environment
• Deliver outstanding customer service at the register, on the sales floor, or at the donation door
• Support store operations including merchandising, cleanliness, and promotions
• Ensure accurate cash handling and POS transactions
• Sorts donations into sellable, salvage, or trash categories
• Prices items using our guide and identifies high-value goods
• Meets daily production goals and quality standards

Who You Are

• A retail pro with great customer service skills
• A confident communicator and team motivator
• Reliable, flexible, and ready to lead by example
• Someone who lives our values:Own It Dare to Excel Be Bold Be Extraordinary Win Together

What You Bring

• 1+ year of retail keyholder experience preferred
• Ability to lift up to 50 lbs. and work on your feet
• Flexible schedule, including evenings and weekends
• Willing to attend orientation in Buffalo (full time only)

Compensation

• $16.00-$18.00/hour based on experience
• We regularly review our pay and benefits to stay competitive!

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.