Retail IT Deployment Analyst I

Staples, Inc.; Framingham (MA); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Floating Holiday

401(k) with company match

Medical insurance

Dental insurance

Vision insurance

Life and disability insurance

Associate store discount

Job summary

Staples, Inc. in Framingham, MA is seeking an early-career Technical Analyst I to coordinate retail technology deployments and support implementation activities across stores.

The role focuses on analyzing requirements, planning processes, and collaborating with multiple teams to ensure successful delivery and ongoing maintenance of retail tech solutions. The ideal candidate is organized, analytical, and eager to learn new technologies while supporting after-hours deployments as needed in a

Qualifications

• Bachelor's degree in Information Technology, Business, Computer Science, or a related field or equivalent work experience.
• 0-2 years of experience in IT support, technology operations, project coordination, retail technology, or a related field.
• Proficiency with Microsoft Office applications including Excel, Word, PowerPoint, and Outlook.
• Experience maintaining documentation, records, reports, or asset inventories.
• Demonstrated ability to analyze information, identify issues, and recommend solutions.
• Strong communication skills and ability to work effectively across cross-functional teams.
• Ability to manage competing priorities in a deadline-driven environment.
• Availability to support occasional after-hours technology deployments or implementation activities.

Responsibilities

• Coordinate retail technology initiatives including store openings, relocations, remodels, closures, refreshes, and special projects.
• Support deployment planning and implementation activities for retail technology solutions.
• Analyze project requirements, schedules, dependencies, and operational constraints to help ensure successful project execution.
• Partner with internal teams, vendors, and service providers to coordinate technology deployments and operational support activities.
• Investigate operational and technology-related issues, identify root causes, and recommend solutions.
• Support technology lifecycle management activities, compliance initiatives, and security remediation efforts.
• Maintain deployment documentation, asset management records, implementation plans, and operational reporting.
• Monitor project activities, assess risks, and escalate…
• Identify opportunities for process improvements that enhance operational efficiency and deployment effectiveness.

Skills

Analytical thinking

Organizational skills

Multitasking

Communication

Cross-functional collaboration

Adaptability

Education

Bachelor's degree in IT/CS/Business or related

Tools

Microsoft Office

Job description

Staples, Inc. in Framingham, MA is seeking an early-career Technical Analyst I to coordinate retail technology deployments and support implementation activities across stores.

The role focuses on analyzing requirements, planning processes, and collaborating with multiple teams to ensure successful delivery and ongoing maintenance of retail tech solutions. The ideal candidate is organized, analytical, and eager to learn new technologies while supporting after-hours deployments as needed in a