Retail Inventory & Team Lead - Customer Experience

Meijer Inc.; Lima (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. in Lima, OH is seeking a full-time operations leader to guide daily department activities and empower team members while delivering exceptional customer service. The role drives performance, trains staff, and helps achieve department goals within a fast-paced retail environment.

You will mentor teammates, manage scheduling, ensure product freshness, and uphold safety standards, all while contributing to Meijer's family-oriented culture and growth opportunities.

Qualifications

• Customer service experience and ability to engage customers.
• Excellent verbal and written communication skills.
• Retail or other customer service experience preferred.
• Ability to influence others and build rapport.
• Ability to lift, carry, push, pull, bend and twist.
• Commitment to fostering an inclusive environment.

Responsibilities

• Engage peers to provide the best possible shopping experience.
• Communicate with team members and assign daily tasks.
• Mentor and coach team members to exceed sales goals.
• Cross-train high-potential talent and provide peer coaching.
• Assist with department scheduling to focus on engagement and profitability.
• Ensure product freshness and proper rotation and dating policies.
• Guide team on safety compliance and safe work practices.
• Lead ordering, receiving, stocking, pricing, and product display when applicable.
• Support Meijer culture with diversity, equity and inclusion.

Skills

Customer service

Verbal communication

Written communication

Retail experience

Influencing others

Rapport building

Planning

Teamwork

Physical strength

Mentoring

Job description

Meijer Inc. in Lima, OH is seeking a full-time operations leader to guide daily department activities and empower team members while delivering exceptional customer service. The role drives performance, trains staff, and helps achieve department goals within a fast-paced retail environment.

You will mentor teammates, manage scheduling, ensure product freshness, and uphold safety standards, all while contributing to Meijer's family-oriented culture and growth opportunities.