Retail Inside Sales Pro – Building Materials

Builders FirstSource; Conroe (TX); On-site; USD 26,000 - 34,000; Full time

Job summary

Builders FirstSource is seeking a Retail Sales Associate to provide exceptional customer service at our Conroe, TX location. Under direct supervision, you will assist walk-in customers, answer product questions, enter orders, and coordinate deliveries.

You will help with stocking, signage, and basic inventory control, handle simple refunds/exchanges, and participate in customer workshops while upholding safety standards.

Qualifications

• High school diploma or GED with 6 months sales-related experience.
• Strong customer service and communication skills.
• Familiarity with Microsoft Office and ERP software.

Responsibilities

• Assist retail customers with product selection, pricing, and refunds/exchanges.
• Enter orders and schedule product deliveries.
• Support store housekeeping, stocking, and inventory control.
• Address simple customer issues and escalate complex ones to senior staff.
• Participate in customer workshops and safety compliance.

Skills

Customer service

Verbal communication

Written communication

Detail orientation

Sales techniques

Influence / persuasion

Education

High School Diploma or GED

Tools

Microsoft Office Suite

ERP software

Job description

Builders FirstSource is seeking a Retail Sales Associate to provide exceptional customer service at our Conroe, TX location. Under direct supervision, you will assist walk-in customers, answer product questions, enter orders, and coordinate deliveries.

You will help with stocking, signage, and basic inventory control, handle simple refunds/exchanges, and participate in customer workshops while upholding safety standards.