Retail HVAC Lead Generator - Book Appointments & Grow

McCrea Equipment; Bridgeville (DE); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

401(k) Plan

Life Insurance

Disability Insurance

PTO

Training & Development

Job summary

McCrea Heating & Air Conditioning Services of DE LLC. is seeking a Lead Generator to engage customers in a retail setting and qualify HVAC service leads. The role involves initiating conversations, identifying heating and cooling needs, and scheduling appointments for consultations or equipment upgrades.

Base pay is hourly with an additional commission of $50 per booked appointment. Shifts cover days, evenings, and weekends in Ocean City, MD, with Bridgeville, DE as a nearby supporting location.

Qualifications

• Strong verbal communication and interpersonal skills.
• Comfortable approaching and engaging with customers in a retail environment.
• Friendly, outgoing, professional, and customer-focused demeanor.
• Self-motivated, dependable, and able to work independently.
• Reliable transportation to and from the assigned work location.
• Willingness to learn company services and lead-generation processes.
• Ability and willingness to work a flexible schedule, including evenings and weekends.

Responsibilities

• Greet and engage retail customers in a friendly, professional, and approachable manner.
• Initiate conversations with customers to identify heating and cooling needs and interest in HVAC services.
• Promote McCrea Heating & Air Conditioning Services and educate customers on available HVAC services and solutions.
• Identify qualified sales opportunities and schedule appointments for HVAC consultations, equipment replacements, or upgrades.
• Work collaboratively with store personnel to maximize lead-generation opportunities and maintain a positive customer experience.
• Accurately record customer information, leads, and scheduled appointments in accordance with company procedures.
• Meet established lead-generation and appointment-setting goals.
• Participate in training to develop product knowledge, customer engagement, and sales skills.
• Assist with the setup, maintenance, and breakdown of promotional materials and displays as needed.
• Maintain a professional appearance and demeanor while representing the company positively while interacting with customers.
• Contribute ideas and feedback to improve lead-generation strategies and customer engagement.

Job description

McCrea Heating & Air Conditioning Services of DE LLC. is seeking a Lead Generator to engage customers in a retail setting and qualify HVAC service leads. The role involves initiating conversations, identifying heating and cooling needs, and scheduling appointments for consultations or equipment upgrades.

Base pay is hourly with an additional commission of $50 per booked appointment. Shifts cover days, evenings, and weekends in Ocean City, MD, with Bridgeville, DE as a nearby supporting location.