Retail Guest Experience Specialist

SSA Consulting Group; Jacksonville (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

On-Demand Pay

Meal Plan & Employee Discounts

401(k) with 15% match

Tuition Discount

Bereavement Leave

Holiday pay

Paid sick leave

Job summary

SSA Group is seeking a Retail Associate to support guest services across multiple locations. You will fulfill guest needs quickly, stock displays, and assist with promotions while maintaining a clean, safe environment.

Responsibilities include cash handling, coordinating with the warehouse, and delivering excellent service to drive sales. The role requires strong communication, teamwork, and flexibility to work varied hours, including weekends and holidays.

Qualifications

• Strong interpersonal and communication skills.
• Ability to thrive in a fast-paced environment.
• Basic POS system knowledge and Excel familiarity.

Responsibilities

• Fulfill guest needs quickly and efficiently.
• Inform leadership when item quantities are low or on special requests, coordinating with the warehouse to pull and fill items.
• Relay customer feedback to supervisors.
• Maintain a clean, safe, and organized work environment.
• Uphold company policies and procedures.
• Execute SSA EXTRA Guest Service steps to ensure a memorable guest experience.
• Stock and merchandise counters, displays, and floor stands neatly and accurately.
• Maintain balance cash drawer as assigned.
• Perform other duties as assigned.
• Promote product merchandising to maximize sales.
• Increase sales through promotions or suggestive selling.

Skills

Interpersonal skills

Communication

Teamwork

POS systems

Excel

Physical stamina

Flexible hours

Job description

SSA Group is seeking a Retail Associate to support guest services across multiple locations. You will fulfill guest needs quickly, stock displays, and assist with promotions while maintaining a clean, safe environment.

Responsibilities include cash handling, coordinating with the warehouse, and delivering excellent service to drive sales. The role requires strong communication, teamwork, and flexibility to work varied hours, including weekends and holidays.