Retail Guest Experience Associate - Meal Plan & 401(k) Match

SSA Group; Boca Raton (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Meal Plan & Employee Discounts as per-

On-Demand Pay Program

401(k) with company match

Bereavement Leave

Holiday pay on Christmas and Thanksgiv

Paid sick leave

Job summary

SSA Group is seeking a Retail Associate to support guest service and merchandising across locations. You will handle basic POS tasks, stock displays, and maintain a clean work environment while delivering memorable guest experiences.

The role requires strong communication, teamwork, and the ability to work varied hours, including nights and holidays. Training includes SSA EXTRA service principles and company policies.

Qualifications

• Strong interpersonal and communication skills.
• Thrive in a team environment with ability to work independently.
• Ability to understand and implement written and verbal instructions.
• Computer knowledge and basic POS systems, and Excel.
• Physical ability to stand for extended periods and lift 10–35lbs.
• Ability to work varied hours/days, including nights, weekends and holidays.

Responsibilities

• Fulfill guest needs quickly and efficiently.
• Inform leadership when quantities are low or to fulfill special requests, coordinating with the warehouse.
• Relay customer comments to supervisor.
• Maintain a clean, safe, and organized work environment.
• Uphold SSA policies and procedures.
• Assist with SSA EXTRA Guest Service to create memorable experiences.
• Stock and merchandise counters and displays neatly and promptly.
• Keep tables, chairs and equipment clean; maintain a tidy counter area.
• Balance cash drawer as assigned.
• Perform other duties as needed.
• Support product merchandising and promote sales.

Skills

Interpersonal skills

Teamwork

Communication

POS systems

Excel

Cash handling

Physical stamina

Flexible schedule

Tools

POS systems

Excel

Job description

SSA Group is seeking a Retail Associate to support guest service and merchandising across locations. You will handle basic POS tasks, stock displays, and maintain a clean work environment while delivering memorable guest experiences.

The role requires strong communication, teamwork, and the ability to work varied hours, including nights and holidays. Training includes SSA EXTRA service principles and company policies.