Retail Associate — Guest Experience & Sales

SSA Consulting Group; New Orleans (LA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Overtime pay

On-Demand Pay Program

Meal Plan & Employee Discounts

401(k) with 15% match

Tuition Discount

Job summary

SSA Consulting Group is seeking a Retail Associate to enhance guest experiences across our hospitality-focused venues. You will greet customers, stock merchandise, handle transactions, and maintain a clean, welcoming environment.

Responsibilities include assisting guests, managing inventory with warehouse coordination, and upholding SSA policies. The role requires teamwork, reliability, and flexibility to meet varied hours, including evenings and weekends.

Qualifications

• Strong interpersonal and communication skills.
• Thrive in a team environment with the ability to work independently.
• Ability to understand and implement written and verbal instructions.
• Basic POS systems and Excel proficiency.
• Physical ability to stand for extended periods and lift 10–35 lbs.
• Able to work varied hours including nights, weekends and holidays.

Responsibilities

• Fulfill guest needs quickly and efficiently.
• Inform leadership if items are low; coordinate with warehouse to pull items.
• Relay customer comments to supervisor.
• Maintain a clean, safe, and organized work area.
• Uphold company policies and procedures.
• Follow SSA EXTRA Guest Service steps to create memorable guest experiences.
• Stock supplies at counters and displays in a timely manner.
• Clean tables, chairs, and equipment as needed.
• Keep counters and floors clean and debris-free.
• Maintain balanced cash drawer as assigned.
• Perform other duties as assigned.

Skills

Interpersonal skills

Teamwork

Instructions comprehension

POS systems and Excel

Physical stamina

Flexible hours

Education

No degree required

Tools

POS systems

Excel

Job description

SSA Consulting Group is seeking a Retail Associate to enhance guest experiences across our hospitality-focused venues. You will greet customers, stock merchandise, handle transactions, and maintain a clean, welcoming environment.

Responsibilities include assisting guests, managing inventory with warehouse coordination, and upholding SSA policies. The role requires teamwork, reliability, and flexibility to meet varied hours, including evenings and weekends.