Retail General Manager — Lead Store Growth & Team

FALL CREEK FARM & NURSERY; Tampa (FL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Monthly bonuses

401(k) plan

Comprehensive benefits package

Job summary

Trulieve in Tampa, FL seeks a General Manager to lead store operations, drive sales, and ensure regulatory compliance. You will supervise staff, manage inventory, and uphold brand standards while delivering exceptional customer experiences in a fast-growing cannabis retail environment.

The role demands strong leadership, cash handling experience, and the ability to train a 40+ person team. Evening, weekend, and holiday availability are required; competitive benefits accompany the position.

Qualifications

• Bachelor’s degree preferred, four years related experience and/or training or equivalent combination of education and experience
• Prior management experience, preferably in retail and/or customer service area is a plus
• Must have prior cash handling experience
• Must possess the ability to train, develop and evaluate a team of 40+ employees
• Strong interpersonal skills and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion
• Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (computer, scanner, printer, etc.), comprehend safety procedures, and utilize telecommunication devices
• Proven ability to analyze data and draw appropriate conclusions to inform policies and procedures
• Ability to interact with customers and team members respectfully and politely

Responsibilities

• Lead store personnel and supervise daily operations
• Manage inventory tracking and store performance metrics
• Ensure regulatory compliance with state regulations
• Maintain brand standards in merchandising
• Coach, train and develop team members
• Schedule within the labor budget
• Handle patient issues and escalations
• Maintain relationships with partners
• Ensure confidentiality and data integrity

Skills

Leadership

Cash handling

Training & development

Interpersonal skills

Confidentiality

English communication

Data analysis

Customer interaction

Education

Bachelor’s degree preferred

4+ years related experience

Education/experience equivalent

Job description

Trulieve in Tampa, FL seeks a General Manager to lead store operations, drive sales, and ensure regulatory compliance. You will supervise staff, manage inventory, and uphold brand standards while delivering exceptional customer experiences in a fast-growing cannabis retail environment.

The role demands strong leadership, cash handling experience, and the ability to train a 40+ person team. Evening, weekend, and holiday availability are required; competitive benefits accompany the position.