Retail General Manager: Growth, Service & Compliance

Trulieve; Lutherville (MD); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Monthly bonuses

401(k) plan

Comprehensive benefits package

Job summary

Trulieve is hiring a General Manager to lead store operations, oversee inventory, and ensure top-tier customer experiences. You will drive sales, maintain brand standards, and ensure regulatory compliance across daily store activities.

The role requires strong leadership, cash handling experience, and the ability to coach a large team while delivering results in a fast-paced retail environment. Local scheduling and compliance are essential.

Qualifications

• Bachelor’s degree preferred or equivalent combination of education and experience.
• Experience in retail management or customer service is a plus.
• Prior cash handling experience is required.

Responsibilities

• Plan and implement strategies to drive service standards and positive sales results.
• Maintain brand standards in visual merchandising.
• Ensure compliance with state regulations and company SOPs.
• Evaluate employee performance and identify hiring/training needs.
• Provide coaching and development to a team of 40+ employees.
• Schedule effectively within labor budget to meet business needs.
• Maintain confidentiality and compliance.

Skills

Retail management

Cash handling

Staff coaching

Customer service

Communication

Education

Bachelor’s degree preferred

Tools

POS systems

Electronic equipment

Job description

Trulieve is hiring a General Manager to lead store operations, oversee inventory, and ensure top-tier customer experiences. You will drive sales, maintain brand standards, and ensure regulatory compliance across daily store activities.

The role requires strong leadership, cash handling experience, and the ability to coach a large team while delivering results in a fast-paced retail environment. Local scheduling and compliance are essential.