Retail General Manager — Growth & Profit Sharing

Love's Travel Stops; Oklahoma City (OK); On-site; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Tuition assistance

Paid time off

401(k) - 100% match up to 5%

Medical/Dental/Vision Insurance after

Competitive Pay

Career Development

Quarterly Bonus Program

Hiring Immediately

Profit Sharing - Love’s Shares

Job summary

Love's Travel Stops is seeking a Retail General Manager to lead a high-volume retail customer service center and supervise staff, including Operations Managers and Assistant Managers, to deliver exceptional service and sales growth.

You will oversee operations, merchandising, scheduling, training, budgeting, and safety while partnering with a team to enhance the customer experience and drive profitability in a dynamic environment.

Qualifications

• Excellent communication and interpersonal skills with a customer satisfaction focus.
• Strong organizational and multitasking abilities with attention to detail.
• Ability to navigate various computer programs, systems, and technology tools as part of daily operations.
• Must be able to talk, hear, move around, lift up to 50 pounds, and see clearly to perform job duties.

Responsibilities

• Ensure a safe, clean, and well-maintained location in terms of exceptional customer service, facility maintenance, proper merchandising, and suitable marketing procedures.
• Drive sales of products and services through efficient ordering, stocking, inventory management, and waste management.
• Responsible for proper task execution, following effective safety practices, schedule and cash integrity, talent acquisition, employee development, and support HR functions.
• Work alongside team members to train and develop in order to maximize customer service expectations.
• Understand financial reporting, which includes profit and loss statements to affect business changes and capitalize on opportunities.
• Addressing customer feedback and working to improve the overall experience.

Skills

Communication

Leadership

Operations management

Safety & compliance

Tools

POS systems

Job description

Love's Travel Stops is seeking a Retail General Manager to lead a high-volume retail customer service center and supervise staff, including Operations Managers and Assistant Managers, to deliver exceptional service and sales growth.

You will oversee operations, merchandising, scheduling, training, budgeting, and safety while partnering with a team to enhance the customer experience and drive profitability in a dynamic environment.