Retail General Manager: High-Volume Store Leader

Love's Travel Stops; Springfield Township (OH); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Tuition assistance

Paid Time Off

401(k) match up to 5%

Medical/Dental/Vision after 30 days

Competitive pay

Career development

Quarterly bonus program

Hiring immediately

Profit sharing

Job summary

Love's Travel Stops is seeking a Retail General Manager to lead a high-volume, multifaceted retail center. You'll supervise Managers and staff, ensure safe, clean operations, and drive sales through effective merchandising and inventory control.

The role emphasizes customer satisfaction, process execution, and HR support while focusing on financial performance and strategic improvements in a fast-paced environment.

Qualifications

• 2+ years in retail, restaurant, travel stop or c-store, big box, grocery, or department store management.
• 2+ years’ experience managing operations with annual sales volume of $2+ million.
• 2+ years’ experience deciphering and impacting budgets and P&L statements.
• 2+ years’ experience supervising and training 10+ employees.
• Ability to successfully complete a pre-employment drug screen and background check.

Responsibilities

• Ensure a safe, clean, and well-maintained location in terms of exceptional customer service, facility maintenance, proper merchandising, and suitable marketing procedures.
• Drive sales of products and services through efficient ordering, stocking, inventory management, and waste management.
• Responsible for proper task execution, following effective safety practices, schedule and cash integrity, talent acquisition, employee development, and support HR functions.
• Work alongside team members to train and develop in order to maximize customer service expectations.
• Understand financial reporting, which includes profit and loss statements to affect business changes and capitalize on opportunities.
• Addressing customer feedback and working to improve the overall experience.

Skills

Customer service

Communication

Multitasking

Detail-oriented

Job description

Love's Travel Stops is seeking a Retail General Manager to lead a high-volume, multifaceted retail center. You'll supervise Managers and staff, ensure safe, clean operations, and drive sales through effective merchandising and inventory control.

The role emphasizes customer satisfaction, process execution, and HR support while focusing on financial performance and strategic improvements in a fast-paced environment.