Retail General Manager: Drive Profit & People Growth

Old Navy; Hoffman Estates (IL); On-site; USD 56,700 - 76,600; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) matching

Employee stock purchase plan

Insurance

Job summary

Old Navy is seeking a General Manager to lead a store team toward a profitable business plan and beyond. You will drive performance across Customer Operations, Merchandising, Product Operations, and talent development to deliver an exceptional customer experience.

You will hire, coach and develop staff, forecast and schedule to optimize sales, and manage daily operations within budget. This role requires flexibility, travel as needed, and a focus on results and compliance.

Qualifications

• 3-5 years of retail experience leading others.
• College degree or equivalent experience preferred.
• Demonstrated ability to deliver results.
• Ability to effectively communicate with customers and employees.
• College degree preferred.

Responsibilities

• Analyze results and identify opportunities with leadership to drive KPI.
• Forecast and schedule to drive profitable sales.
• Manage store budget for daily operations in support of the P&L.
• Build productive teams through sourcing, selecting and developing people.
• Coach and provide feedback on team performance.
• Lead SOP implementations and initiatives.
• Create an inclusive environment.
• Maximize efficiencies and productivity.
• Perform Service Leader duties.
• Represent the brand and understand competitors.
• Promote community involvement.
• Leverage OMNI to deliver a frictionless customer experience.
• Ensure all compliance standards are met.

Skills

Retail leadership

Communication

Time management

Planning

Business acumen

Travel readiness

Flexible schedule

Team leadership

Education

College degree or equivalent experience

College degree preferred

Job description

Old Navy is seeking a General Manager to lead a store team toward a profitable business plan and beyond. You will drive performance across Customer Operations, Merchandising, Product Operations, and talent development to deliver an exceptional customer experience.

You will hire, coach and develop staff, forecast and schedule to optimize sales, and manage daily operations within budget. This role requires flexibility, travel as needed, and a focus on results and compliance.