Retail Fulfillment and Operations Manager

Arrae Inc.; United States; Remote; USD 50,000 - 90,000; Full time

Job summary

Join a fast-growing wellness brand as a Retail Fulfillment and Operations Manager. In this role, you will oversee the entire order fulfillment process, ensuring timely and accurate deliveries while maintaining compliance with retailer requirements. Your expertise in logistics and inventory management will be crucial in supporting our retail operations. This dynamic position offers the opportunity to contribute to a mission-driven company focused on improving everyday health through natural supplements. If you thrive in a fast-paced environment and are passionate about fulfillment, we want to hear from you!

Qualifications

• 2+ years of experience in retail order fulfillment or logistics.
• Deep understanding of fulfillment requirements for major retailers.

Responsibilities

• Manage and process retailer purchase orders from receipt through delivery.
• Collaborate with warehouse team to ensure compliance with retailer requirements.

Skills

Retail Order Fulfillment

Logistics Management

Inventory Coordination

Communication Skills

Attention to Detail

Education

Bachelor's Degree in Logistics

Bachelor's Degree in Supply Chain Management

Tools

Microsoft Office Suite

EDI Systems

Job description

Retail Fulfillment and Operations Manager

Location

USA, Canada or Remote

About Arrae

Arrae is a fast-growing wellness brand specializing in 100% natural supplements designed to help with everyday health concerns. We are seeking a highly organized and detail-oriented Retail Fulfillment and Operations Manager to join our team at Arrae. Experience in retail order fulfillment and logistics is required to support our growing retail business and monitor retail inventory levels. You will play a critical role in the success of orders are accurately shipped on time, and fully compliant with retailer requirements.

About The Role

We are seeking a highly organized and detail-oriented Retail Fulfillment and Operations Manager to join our team at Arrae. Experience in retail order fulfillment and logistics is required to support our growing retail business and monitor retail inventory levels. You will play a critical role in the success of orders are accurately shipped on time, and fully compliant with retailer requirements.

What You'll Do

• Manage and process retailer purchase orders (POs) from receipt through delivery, ensuring accuracy and timeliness.
• Maintain organized and up-to-date records of all active POs, including their current status, required next steps, and key deadlines.

Retailer Compliance & Documentation:

• Collaborate with the warehouse team to ensure all shipments comply with retailer-specific routing guides, and packaging and labeling requirements.
• Work with EDI (Electronic Data Interchange) systems to submit necessary order details and documentation to our warehouses and various retailers.

Inventory Coordination:

• Monitor stock levels and coordinate with inventory teams to ensure product is available and prepared for retail PO fulfilment.
• Flag potential inventory issues or delays and work cross-functionally to resolve them proactively.

Shipping & Logistics:

• Coordinate all outbound shipments, including freight, parcel, and collect, to meet retailer delivery windows.
• Submit and manage routing requests through retailer portals or EDI systems, ensuring timely carrier assignments and pickup scheduling.
• Communicate with carriers and retail partners to confirm pickups, track shipments, and resolve any transit or scheduling issues proactively.
• Evaluate the feasibility of order fulfilment in accordance with the proposed timelines and request any necessary PO adjustments.
• Track order fulfillment and shipment status and communicate any potential delays with the retail team.

Who You Are

• Bachelor’s degree in Logistics, Supply Chain Management, or related field preferred.
• 2+ years of experience in retail order fulfillment or logistics, preferably with high-volume retailers.
• Deep understanding of the fulfillment requirements and compliance protocols for major retailers (e.g., Amazon, Walmart, Target, Costco, etc.).
• Excellent organizational skills and attention to detail.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in Microsoft Office Suite; experience with EDI systems is highly preferred.

Why Join Arrae

Be part of a growing, mission-driven brand in the wellness space. Work in a dynamic, fast-paced environment where your contributions make an impact. If you are passionate about fulfillment and eager to contribute to the health and wellness of our customers, we invite you to apply!

How to Apply

Interested candidates should submit their resume and a brief cover letter outlining their relevant experience and why they would be a valuable addition to our team. Please send your application to [e-mail] with “Retail Fulfillment and Operations Manager” in the subject line.

ARRAE, Inc. is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.