Retail Front-End Team Lead: Merch & Customer Experience

Bass Pro Shops; Chattanooga (TN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Job summary

Bass Pro Shops in Chattanooga seeks a Team Leader to guide department associates in merchandise presentation, pricing, inventory control and customer service under the supervision of the Group Sales or Department Manager.

You will lead daily tasks, coordinate staffing, train team members, and ensure a positive, service‑oriented environment while maintaining planograms and executing corporate directives.

Qualifications

• High School Diploma or equivalent required.
• 2 to 4 years in Retail Sales.
• Supervisory experience is a plus.

Responsibilities

• Direct daily tasks to department associates.
• Maintain plan‑o‑grams and pricing as directed by Corporate.
• Provide excellent customer service and a pleasant shopping experience.
• Assist GSM/DM with staffing, training, and scheduling.

Skills

Customer service

Merchandising

Staffing/Interviewing

Sales goals

Education

High School Diploma or equivalent

Tools

POS systems

Inventory management software

MS Office / spreadsheets

Job description

Bass Pro Shops in Chattanooga seeks a Team Leader to guide department associates in merchandise presentation, pricing, inventory control and customer service under the supervision of the Group Sales or Department Manager.

You will lead daily tasks, coordinate staffing, train team members, and ensure a positive, service‑oriented environment while maintaining planograms and executing corporate directives.