Retail Front-End Team Lead: Customer Experience & Training

National Black MBA Association; Town of Sun Prairie (WI); On-site; USD 14,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k)

Career development

Job summary

TJ Maxx in Sun Prairie, WI is seeking a front-of-store leader to supervise Associates, deliver outstanding customer service, and promote loyalty programs. You will train, coach, and schedule staff while ensuring a clean, organized store and strong teamwork with management.

The role requires 1 year of retail experience and 6 months of leadership; flexible to nights and weekends; strong communication and organizational skills are essential.

Qualifications

• 1 year retail experience.
• 6 months of leadership experience.

Responsibilities

• Oversee front-of-store Associates and customer service.
• Promote loyalty programs and customer engagement.
• Train and coach Associates on store procedures.
• Schedule registers and breaks; ensure coverage.
• Maintain store standards and safety.

Skills

Customer service

Leadership

Communication

Organization

Merchandising

Job description

TJ Maxx in Sun Prairie, WI is seeking a front-of-store leader to supervise Associates, deliver outstanding customer service, and promote loyalty programs. You will train, coach, and schedule staff while ensuring a clean, organized store and strong teamwork with management.

The role requires 1 year of retail experience and 6 months of leadership; flexible to nights and weekends; strong communication and organizational skills are essential.