Retail Front End Supervisor: Lead, Coach & Grow

Burlington Stores, Inc.; Dedham (MA); On-site; USD 35,000 - 40,000; Full time

Benefits offered by this job

Growth opportunities

Competitive pay

Flexible hours

Associate discount 15-30%

Medical,Dental,Vision coverage

Employee assistance program

Life and disability insurance

Paid time off

Paid holidays

401(k) plan

Job summary

Burlington Stores, Inc. is seeking a Full-Time Customer Service Supervisor / Selling Floor Supervisor in Dedham, MA. You will join the store leadership team, overseeing front-end operations, coaching associates, and delivering top-tier customer service.

This role offers growth opportunities, competitive pay, flexible hours, and a comprehensive benefits package described in the posting. Join a rapidly expanding brand focused on teamwork and community engagement.

Qualifications

• At least 1 year of supervisory experience in a retail or similar environment.
• Strong interpersonal skills and a positive, engaging attitude.
• Ability to work a full-time schedule including nights, weekends and holidays.

Responsibilities

• Supervise all store functions and associates as Manager on Duty when applicable.
• Coach and train direct reports to maximize sales results.
• Promote safety and adherence to company guidelines for customers and associates.
• Foster a diverse culture based on teamwork and collaboration.
• Resolve issues and supervise front-end operations to ensure exceptional customer service.
• Support Asset Protection strategies to reduce shortages.
• Assist in recruiting, interviewing, and onboarding new associates.
• Participate in weekly workload planning meetings.
• Engage in Community Relations activities through company programs.
• Coordinate meal and break periods and monitor schedule adherence.

Skills

Supervisory experience

Interpersonal skills

Evenings/weekends work

Physical stamina

Job description

Burlington Stores, Inc. is seeking a Full-Time Customer Service Supervisor / Selling Floor Supervisor in Dedham, MA. You will join the store leadership team, overseeing front-end operations, coaching associates, and delivering top-tier customer service.

This role offers growth opportunities, competitive pay, flexible hours, and a comprehensive benefits package described in the posting. Join a rapidly expanding brand focused on teamwork and community engagement.