Retail Front End Supervisor: Lead, Coach & Grow

Burlington Stores, Inc.; Chelsea (MA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Growth Opportunities

Competitive Pay

Flexible Hours

15-30% Associate Discount

Medical, Dental, and Vision Coverage

Employee Assistance Program

Life and Disability Insurance

Paid Time Off

Paid Holidays

401 (k)

Job summary

Burlington Stores, Inc. in Chelsea, MA is seeking a Full-Time Customer Service Supervisor to lead store operations, coach associates, and ensure outstanding service for every customer. You’ll supervise as Manager on Duty, help recruit and onboard staff, plan weekly workloads, promote safety, and uphold Burlington’s values.

Must be able to lift up to 40 lbs and work nights, weekends, and holidays. This role offers a competitive wage, flexible hours, and a generous associate discount as part of

Qualifications

• At least 1 year of supervisory experience in retail or similar settings.
• Strong interpersonal and engaging communication skills.
• Ability to work a full-time schedule including nights, weekends and holidays.
• Ability to move/handle/lift store merchandise weighing 40 lbs or more.

Responsibilities

• Supervise all store functions and associates while acting as Manager on Duty.
• Maximize sales results through training, development, and coaching of direct reports.
• Promote safety for customers and associates by adhering to company guidelines.
• Cultivate a diverse culture based on teamwork and collaboration.
• Assist in recruiting, interviewing, and onboarding new associates.
• Coordinate meal and break periods and monitor schedule adherence.

Skills

Supervisory experience

Interpersonal skills

Flexible schedule

Physical stamina

Job description

Burlington Stores, Inc. in Chelsea, MA is seeking a Full-Time Customer Service Supervisor to lead store operations, coach associates, and ensure outstanding service for every customer. You’ll supervise as Manager on Duty, help recruit and onboard staff, plan weekly workloads, promote safety, and uphold Burlington’s values.

Must be able to lift up to 40 lbs and work nights, weekends, and holidays. This role offers a competitive wage, flexible hours, and a generous associate discount as part of