Retail Front End Supervisor — Lead, Coach & Drive Sales

Burlington; New York (NY); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Growth opportunities

Competitive pay

Flexible hours

Associate discount 15-30%

Medical, dental & vision coverage

Life and disability insurance

Paid time off

Paid holidays

401(k)

Job summary

Burlington Stores in New York, NY is seeking a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor to lead daily store operations as part of the store leadership team.

You will train and coach associates, focus on strong customer service, safety, and shrink control, and support recruiting and scheduling. We offer growth opportunities, flexible hours, and a competitive pay and benefits package.

Qualifications

• At least 1 year of supervisory experience within off-price, big box, or a specialty environment.
• Strong interpersonal skills with a positive and engaging attitude.
• Ability to work a full-time schedule including nights, weekends and holidays as required.
• Ability to move/handle/lift store merchandise weighing 40 lbs. or more and stand/walk for extended periods.

Responsibilities

• Supervise all store functions and associates while in the role of Manager on Duty.
• Maximize sales results through training, developing, and coaching of direct reports.
• Promote safety for customers and associates by adhering to company guidelines.
• Cultivate a diverse culture based on teamwork and collaboration.
• Solve issues/concerns, making informed decisions and supervising front-end operations.
• Reinforce Asset Protection strategies to minimize shrink.
• Assist in recruiting, interviewing, and onboarding new associates.
• Participate in weekly workload planning meetings.
• Drive community relations participation through company programs and partnerships.
• Coordinate meal and break periods and monitor schedule adherence.

Skills

Supervisory experience

Customer service

Store operations

Team leadership

Job description

Burlington Stores in New York, NY is seeking a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor to lead daily store operations as part of the store leadership team.

You will train and coach associates, focus on strong customer service, safety, and shrink control, and support recruiting and scheduling. We offer growth opportunities, flexible hours, and a competitive pay and benefits package.