Retail Front End Supervisor: Elevate Customer Experience

The TJX Companies, Inc.; Rochester (MN); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

EAP

401(k) matching

Healthcare benefits

Job summary

The TJX Companies, Inc. is hiring at TJ Maxx in Rochester, MN for a frontline leadership role focused on delivering exceptional customer experiences and leading a team of Associates.

Responsibilities include training, managing front-end operations, and promoting loyalty programs in a fast-paced retail environment. Qualifications emphasize at least 1 year in retail and 6 months of leadership, with strong communication, multitasking, and organizational skills.

Qualifications

• 1 year retail experience
• 6 months of leadership experience
• Strong communication and organizational skills
• Ability to train others and mentor associates
• Promotes loyalty and customer engagement
• Familiarity with store operations and POS

Responsibilities

• Promote an excellent customer experience and lead front-of-store teamwork.
• Oversee Associates, assign registers, coordinate breaks, and ensure POS coverage.
• Train and mentor Associates on front-end principles and loyalty programs.
• Address customer concerns promptly and maintain a clean, organized store.
• Communicate priorities clearly to management and staff and provide progress updates.
• Promote safety, labor law compliance, and adherence to store policies.

Skills

Customer service

Communication

Team player

Training others

Multitasking

Attention to detail

Leadership

Job description

The TJX Companies, Inc. is hiring at TJ Maxx in Rochester, MN for a frontline leadership role focused on delivering exceptional customer experiences and leading a team of Associates.

Responsibilities include training, managing front-end operations, and promoting loyalty programs in a fast-paced retail environment. Qualifications emphasize at least 1 year in retail and 6 months of leadership, with strong communication, multitasking, and organizational skills.