Retail Front-End Supervisor - Customer Experience

TJX; Cincinnati (OH); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health insurance

Life insurance

Paid holidays

Job summary

TJX Companies in Cincinnati is seeking a Front-End Leader to promote an outstanding customer experience and lead a team at the front of the store. You will train associates, manage POS coverage, and uphold store standards while supporting loyalty programs.

The role requires the ability to multi-task, strong communication, and a flexible schedule, including nights and weekends. Competitive starting pay is offered with benefits.

Qualifications

• 1 year retail experience and 6 months of leadership experience.
• Strong communication and organizational skills.
• Capable of multi-tasking and working with peers and supervisors.
• Willing to train others and promote customer loyalty programs.

Responsibilities

• Promotes an excellent customer experience and loyalty programs.
• Oversees front-of-store Associates and manages POS coverage.
• Trains and mentors Associates on front end principles.
• Maintains a clean, organized store and adheres to labor policies.
• Addresses customer concerns promptly and communicates priorities to leadership.

Skills

Customer service

Merchandising

Communication

Team leadership

Flexibility

Job description

TJX Companies in Cincinnati is seeking a Front-End Leader to promote an outstanding customer experience and lead a team at the front of the store. You will train associates, manage POS coverage, and uphold store standards while supporting loyalty programs.

The role requires the ability to multi-task, strong communication, and a flexible schedule, including nights and weekends. Competitive starting pay is offered with benefits.