Retail Front-End Supervisor - Customer Service Leader

Albertsons Companies; Colleyville (TX); Vor Ort; USD 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

Competitive wages

Earned wage access via Stream

Associate discounts

Health and financial well-being (401k,

Time off

Career growth and training

Inclusive work environment

Zusammenfassung

Albertsons Companies in Colleyville, TX is seeking a Service Supervisor to support front-end operations and ensure exceptional customer service. You will supervise service clerks, cashiers, and front-end staff, promote a positive shopping experience, and help maintain efficiency and compliance with store policies.

The role emphasizes leadership, teamwork, and operational excellence in a fast-paced retail environment, with opportunities for growth and competitive wages included in benefits.

Qualifikationen

• High school diploma or equivalent preferred.
• Previous retail, grocery, customer service, or supervisory experience preferred.
• Strong leadership, communication, and customer service skills.
• Ability to multitask and make decisions in a fast-paced environment.
• Basic computer, cash handling, and problem-solving skills.
• Ability to work collaboratively with all store departments.

Aufgaben

• Supervise daily front-end activities including checkout operations and customer service.
• Monitor lanes to ensure efficient flow and reduce wait times.
• Oversee cash handling procedures and till accountability.
• Ensure adequate front-end staffing and shift coverage.
• Support opening, closing, and shift transitions.
• Deliver exceptional customer service and resolve complaints promptly.
• Train and coach front-end associates on standards.
• Promote teamwork and accountability across the store.
• Ensure compliance with policies and service standards.
• Support promotions, loyalty programs and profitability.
• Maintain clean, organized front-end areas.
• Report safety hazards and assist with incident response.
• Contribute to store sales with effective front-end ops.

Kenntnisse

Leadership

Communication

Customer service

Team Development

Problem Solving

Conflict Resolution

Time Management

Operational Excellence

Attention to Detail

Results Orientation

Ausbildung

High school diploma

Jobbeschreibung

Albertsons Companies in Colleyville, TX is seeking a Service Supervisor to support front-end operations and ensure exceptional customer service. You will supervise service clerks, cashiers, and front-end staff, promote a positive shopping experience, and help maintain efficiency and compliance with store policies.

The role emphasizes leadership, teamwork, and operational excellence in a fast-paced retail environment, with opportunities for growth and competitive wages included in benefits.