Retail Front-End Supervisor - Customer Experience Leader

The TJX Companies, Inc.; Southington (CT); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

medical/dental/vision

paid holidays/vacation/sick

life insurance

Job summary

The TJX Companies, Inc. is seeking a front-end supervisor at TJ Maxx in Southington, CT. You will lead a team, promote outstanding customer service, and support loyalty programs while maintaining a clean, efficient store environment.

You will train Associates, manage POS coverage, and coordinate breaks, all while ensuring adherence to policies, safety, and labor regulations in a fast-paced off-price retail setting.

Qualifications

• 1 year retail and 6 months of leadership experience
• Strong communication and organizational skills with attention to detail

Responsibilities

• Promotes excellent customer experience and loyalty programs
• Oversees front-of-store Associates and assigns registers and breaks
• Trains and mentors Associates on front-end principles
• Addresses customer concerns and maintains a clean, organized store
• Ensures compliance with labor laws and store procedures

Skills

Leadership

Customer service

Merchandising

Training

Communication

Teamwork

Job description

The TJX Companies, Inc. is seeking a front-end supervisor at TJ Maxx in Southington, CT. You will lead a team, promote outstanding customer service, and support loyalty programs while maintaining a clean, efficient store environment.

You will train Associates, manage POS coverage, and coordinate breaks, all while ensuring adherence to policies, safety, and labor regulations in a fast-paced off-price retail setting.