Retail Front End Leader - Flexible Schedules & Growth

Micro Center; Dallas (TX); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Flexible schedules

Employee discount

401K with company match

Paid time off

Job summary

Micro Center in Dallas is seeking a Retail Customer Service Leader to guide the front end team, ensure policy adherence and deliver exceptional customer experiences. You will coach staff, manage scheduling, and oversee merchandising, while supporting inventory control and loss prevention.

The role requires leadership, strong communication, and the ability to handle multiple customers and priorities in a fast-paced, on-site environment. Competitive benefits are offered.

Qualifications

• High school diploma or equivalent required with basic computer skills.
• Experience in a big-box retail environment with customer service targets.
• Ability to lead front-end teams and manage scheduling and coaching.
• Strong merchandising, loss prevention and cash handling awareness.

Responsibilities

• Oversee front-end operations and customer satisfaction standards.
• Coach and schedule associates to ensure service targets are met.
• Ensure compliance with visual merchandising and store policies.
• Lead freight flow, cycle counts and inventory controls.
• Support cash handling, deposits and open/close procedures.

Skills

Customer service

Coaching

Leadership

Merchandising

Communication

Education

High school diploma or equivalent

Experience in retail operations

Tools

Microsoft Office

Job description

Micro Center in Dallas is seeking a Retail Customer Service Leader to guide the front end team, ensure policy adherence and deliver exceptional customer experiences. You will coach staff, manage scheduling, and oversee merchandising, while supporting inventory control and loss prevention.

The role requires leadership, strong communication, and the ability to handle multiple customers and priorities in a fast-paced, on-site environment. Competitive benefits are offered.