Retail Front-End Leader: Customer Experience & Training

C&S Wholesale Grocers, LLC; Grand Rapids (MI); Presencial; USD 42.000 - 56.000; Tempo integral

Resumo da vaga

Forest Hills Foods is hiring for a front-end supervisor in Grand Rapids, MI. You will oversee front-end operations, supervise staff in the Customer Service Manager's absence, and ensure transactions, promotions, and guest experiences meet company standards.

The role requires a high school diploma or GED, strong computer skills, and experience in accounting or budgeting. A focus on accuracy, product knowledge, and leadership is essential to success in this position.

Qualificações

• High school graduate or equivalent (GED).
• Proficient Computer (email, spreadsheets, etc).
• Ability to read, write, comprehend, and interpret documents.
• Accounting/Bookkeeping skills.
• Interpret/Analyze Financials.
• Develop/ Manage Budgets.
• Delegate/Direct/Implement.
• Suggestive Selling/Knowledge of Products.
• Detail Oriented.

Responsabilidades

• Accurately perform all transactions; cash, checks, debit/credit/EBT, IDs, refunds, coupons, gift certificates, and other media per policies.
• Ensure returns-to-stock items are handled promptly, especially perishables.
• Know product locations and advertised items; apply store sales programs.
• Train others to perform department activities and functions.
• Manage scheduling and supervision to meet productivity targets.
• Handle spoiled/damaged products per guidelines.
• Maintain a clean, well-stocked department; follow safety and cleaning expectations.

Conhecimentos

Cash handling

Customer service

Budgeting

Leadership

Product knowledge

Delegation

Detail oriented

Reading & comprehension

Formação

High school diploma or GED

Descrição da vaga

Forest Hills Foods is hiring for a front-end supervisor in Grand Rapids, MI. You will oversee front-end operations, supervise staff in the Customer Service Manager's absence, and ensure transactions, promotions, and guest experiences meet company standards.

The role requires a high school diploma or GED, strong computer skills, and experience in accounting or budgeting. A focus on accuracy, product knowledge, and leadership is essential to success in this position.