Grocery Front-End Experience Lead

C&S Wholesale Grocers; Hastings (MI); On-site; USD 32,000 - 52,000; Full time

Job summary

SpartanNash is seeking a Customer Service/Front-End Supervisor for our Hastings, MI location. You will oversee front-end operations in the absence of the Customer Service Manager, ensuring transactions are accurate and the register area meets financial goals.

Responsibilities include training staff, scheduling to maintain productivity, and ensuring perishable items are prioritized, while upholding safety, cleaning, and guest-experience standards.

Qualifications

• High school diploma or GED required.
• Proficient computer skills (email, spreadsheets, etc.).
• Ability to read, write, comprehend, and interpret documents.
• Accounting/Bookkeeping skills.
• Interpret/Analyze Financials.
• Develop/Manage Budgets.
• Delegate/Direct/Implement.
• Suggestive Selling/Knowledge of Products.
• Detail oriented.

Responsibilities

• Accurately perform all transactions including cash, checks, debit/credit/EBT, IDs, over rings, credits, refunds, bottle returns, coupons and more as per policies.
• Ensure timely handling of return-to-stock items, prioritizing perishables.
• Know product locations and advertised items, coupons and store features.
• Train others to perform department activities and functions.
• Manage selection, scheduling, and supervision to meet productivity targets.
• Handle spoiled/damaged products per guidelines.
• Maintain a clean, attractive, well-stocked department.
• Follow PPE, safety, food safety, cleaning, and guest experience guidelines.
• May assist in other departments as needed.
• Additional responsibilities may be assigned.

Skills

High school graduate or GED

Proficient computer

Reading and writing

Accounting/Bookkeeping

Interpret/Analyze Financials

Develop/Manage Budgets

Delegate/Direct/Implement

Suggestive Selling/Knowledge of Goods

Detail oriented

Education

High school diploma or GED

Job description

SpartanNash is seeking a Customer Service/Front-End Supervisor for our Hastings, MI location. You will oversee front-end operations in the absence of the Customer Service Manager, ensuring transactions are accurate and the register area meets financial goals.

Responsibilities include training staff, scheduling to maintain productivity, and ensuring perishable items are prioritized, while upholding safety, cleaning, and guest-experience standards.