Front End Lead: Elevate Customer Experience & Ops

Brookshires Grocery Company.; Texas; On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Comprehensive medical, vision, dental coverage

Paid time off

401(k) plan

Employee discounts

Scholarships and educational support

Access to outdoor recreation

Job summary

A grocery retail company is seeking a Front End Lead to manage front-end operations and train staff. The role involves ensuring customer satisfaction, handling complaints, and maintaining store standards. Candidates must have a high school diploma or GED, at least 2 years of relevant experience, and be at least 18 years old. The company offers a supportive work environment with opportunities for growth and development.

Qualifications

• Minimum 2 years of related experience or equivalent education.
• Must be 18 years or older.
• Must obtain required certifications within 2 weeks.

Responsibilities

• Lead front-end operations and personnel.
• Ensure customer satisfaction and address complaints.
• Train cashiers and monitor compliance with company procedures.

Skills

Customer service orientation

Cash register knowledge

Organizational skills

Communication skills

Time management

Education

High school Diploma or GED

Tools

Microsoft Office

Job description

A grocery retail company is seeking a Front End Lead to manage front-end operations and train staff. The role involves ensuring customer satisfaction, handling complaints, and maintaining store standards. Candidates must have a high school diploma or GED, at least 2 years of relevant experience, and be at least 18 years old. The company offers a supportive work environment with opportunities for growth and development.