Front-End Dept Leader: Customer-First & Growth

The Kroger Co.; City of Frankenmuth (MI); On-site; USD 25,000 - 33,000; Full time

Job summary

The Kroger Co. in Frankenmuth, MI is seeking a Front-End Supervisor to lead the customer service desk and front-end team.

You will ensure a safe, clean shopping environment, manage scheduling, and drive performance toward sales and savings goals. You will train and coach associates, handle budget reviews with store management, and implement promotions while maintaining strong compliance with safety and training standards.

Qualifications

• Retail or customer service experience required.
• Front-end experience preferred.
• Effective communication and basic math skills.
• Ability to work in a high-paced environment.
• Bilingual abilities desired (second language: speaking, reading and/or writing).

Responsibilities

• Supervise and coach front-end associates.
• Manage scheduling and department coverage.
• Prepare department budget and analyze P&L reviews.
• Develop and implement a department business plan.
• Ensure compliance with safety and training standards.

Skills

Communication

Basic math

Stress handling

Retail experience

Front-end experience

Education

High school diploma or equivalent

Job description

The Kroger Co. in Frankenmuth, MI is seeking a Front-End Supervisor to lead the customer service desk and front-end team.

You will ensure a safe, clean shopping environment, manage scheduling, and drive performance toward sales and savings goals. You will train and coach associates, handle budget reviews with store management, and implement promotions while maintaining strong compliance with safety and training standards.