Retail Front-End Leader: Customer Experience & Training

Sierra; Bedford (NH); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

Paid holidays/vacation/sick

HSA

Health care FSA

Life insurance

Short/long term disability

Scholarship program

Job summary

Sierra Store Bedford NH, part of the TJX family, is hiring for a frontline leader responsible for delivering outstanding customer service and promoting loyalty programs. You’ll supervise Associates, train on front-end principles, and ensure store standards while maintaining a safe, organized environment.

Starting pay ranges from $15.50 to $16.00 per hour with opportunities to grow, and a comprehensive benefits package including associate discounts, health coverage, and retirement plan options.

Qualifications

• 1 year retail experience and 6 months of leadership experience.
• Strong merchandising knowledge and ability to train others.
• Capable of multi-tasking with strong communication and organizational skills.

Responsibilities

• Oversees front-of-store team to deliver prompt, courteous service.
• Promotes loyalty programs and trains Associates on front-end principles.
• Assigns registers, coordinates coverage, and manages breaks.
• Addresses customer concerns and ensures a clean, organized store.
• Ensures adherence to labor laws, policies, and store procedures.

Skills

Merchandising

Leadership

Communication

Multi-tasking

Team player

Training others

Job description

Sierra Store Bedford NH, part of the TJX family, is hiring for a frontline leader responsible for delivering outstanding customer service and promoting loyalty programs. You’ll supervise Associates, train on front-end principles, and ensure store standards while maintaining a safe, organized environment.

Starting pay ranges from $15.50 to $16.00 per hour with opportunities to grow, and a comprehensive benefits package including associate discounts, health coverage, and retirement plan options.