Retail Front End Leader & Customer Experience Coach

The TJX Companies, Inc.; Cranberry Township (Butler County); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

Job summary

The TJX Companies, Inc. is hiring at TJ Maxx Store Cranberry Township for a store leadership role. You will guide Associates to deliver exceptional customer experiences, promote loyalty programs, and maintain a clean, organized store environment.

Responsibilities include coaching on front-end operations, POS support, and ensuring compliance with labor laws. Competitive benefits and strong development opportunities are offered.

Qualifications

• Experience leading and mentoring retail Associates.
• Strong customer service orientation and communication skills.
• Knowledge of merchandising techniques and loss prevention basics.

Responsibilities

• Oversee front-of-store operations and ensure prompt, courteous service.
• Lead Associates to promote loyalty programs and credit options.
• Train and coach staff on customer experience and POS coverage.
• Maintain store standards, safety, and policy compliance.
• Coordinate breaks, allocate registers, and address issues promptly.

Skills

Leadership

Customer service

Merchandising

Communication

Training

Teamwork

Tools

POS systems

Store operations

Job description

The TJX Companies, Inc. is hiring at TJ Maxx Store Cranberry Township for a store leadership role. You will guide Associates to deliver exceptional customer experiences, promote loyalty programs, and maintain a clean, organized store environment.

Responsibilities include coaching on front-end operations, POS support, and ensuring compliance with labor laws. Competitive benefits and strong development opportunities are offered.