Retail Customer Experience Associate

The TJX Companies, Inc.; Cranberry Township (Butler County); On-site; USD 1,722,000 - 1,894,000; Full time

Benefits offered by this job

Associate discount

401(k)

Health benefits

Paid time off

Job summary

The TJX Companies, Inc. is seeking a customer-focused associate for our Cranberry Township store. You will deliver an outstanding shopping experience, engage with customers, and maintain a clean, organized sales floor to support daily operations.

Responsibilities include processing transactions, promoting loyalty programs, and upholding merchandising standards while collaborating with team members to ensure a safe and welcoming store environment.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean store environment.
• Model customer experience practices with internal and external customers.
• Promote credit and loyalty programs.
• Accurately ring purchases and returns and count change.
• Uphold merchandising standards and prep merchandise for the floor.
• Participate in store recovery and maintain safety and cleanliness.
• Support labor policies and loss-prevention efforts.
• Assist in other areas as needed.

Skills

Customer service

Flexibility

Communication

Organization

Multitasking

Adaptability

Teamwork

Retail experience

Job description

The TJX Companies, Inc. is seeking a customer-focused associate for our Cranberry Township store. You will deliver an outstanding shopping experience, engage with customers, and maintain a clean, organized sales floor to support daily operations.

Responsibilities include processing transactions, promoting loyalty programs, and upholding merchandising standards while collaborating with team members to ensure a safe and welcoming store environment.