Retail Front End Leader: Build Teams, Elevate Service

Burlington Stores; Columbus (OH); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Growth opportunities

Competitive pay

Flexible hours

Associate discount

Medical, dental, and vision

Job summary

Burlington Stores in Columbus, OH is seeking a Full-Time Customer Service Supervisor or Selling Floor Supervisor to join our store leadership team. You will work closely with Store Management in merchandising, customer service, operations, and HR as a stepping-stone to management.

We value teamwork and offer growth opportunities, competitive pay, flexible hours, and comprehensive benefits. The role requires supervisory experience, strong interpersonal skills, and ability to work nights,

Qualifications

• At least 1 year of supervisory experience in off-price, big-box, or a specialty environment.
• Strong interpersonal skills with a positive and engaging attitude.
• Ability to work a full-time schedule including nights, weekends and holidays as required.
• Ability to move/handle/lift store merchandise weighing 40 lbs. or more, and stand/walk for extended periods.

Responsibilities

• Supervise all store functions and associates while in the role of Manager on Duty.
• Maximize sales results through training, developing, and coaching of direct reports.
• Promote safety for customers and associates by adhering to company guidelines.
• Cultivate a diverse culture based on teamwork and collaboration.
• Resolve issues and supervise front-end operations to ensure exceptional, friendly, and professional service.
• Reinforce Asset Protection strategies to eliminate shortage.
• Assist in recruiting, interviewing, and onboarding new associates.
• Participate in weekly workload planning meetings.
• Drive community relations through company programs and partnerships.
• Coordinate meal and break periods and monitor schedule adherence.

Skills

Supervisory experience

Interpersonal skills

Full-time availability

Customer service leadership

Scheduling & planning

Job description

Burlington Stores in Columbus, OH is seeking a Full-Time Customer Service Supervisor or Selling Floor Supervisor to join our store leadership team. You will work closely with Store Management in merchandising, customer service, operations, and HR as a stepping-stone to management.

We value teamwork and offer growth opportunities, competitive pay, flexible hours, and comprehensive benefits. The role requires supervisory experience, strong interpersonal skills, and ability to work nights,