Retail Front-End Leader

Socket.dev; Sykesville (MD); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Paid holidays

Job summary

TJ Maxx in Maryland is seeking a Front End Supervisor to lead a busy retail floor and deliver exceptional customer service. You will train Associates, monitor POS coverage, and promote loyalty programs while upholding store standards.

Join a team that values teamwork, adaptability, and efficiency. Flexible scheduling, including nights and weekends, is available to fit your needs and support store goals.

Qualifications

• Available to work flexible schedule, including nights and weekends
• Strong understanding of merchandising techniques
• Capable of multi-tasking
• Strong communication and organizational skills with attention to detail
• Able to train others
• 1 year retail and 6 months of leadership experience

Responsibilities

• Creates a positive internal and external customer experience
• Promotes a culture of honesty and integrity; maintains confidentiality
• Takes an active role in training and mentoring Associates on front end principles
• Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
• Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
• Addresses customer concerns and issues promptly, ensuring a positive customer experience
• Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
• Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
• Provides and accepts recognition and constructive feedback
• Partners with Management on Associate training needs to increase effectiveness
• Ensures adherence to all labor laws, policies, and procedures
• Promotes credit and loyalty programs
• Supports and participates in store shrink reduction goals and programs
• Promotes safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Leadership

Merchandising

Communication

Job description

TJ Maxx in Maryland is seeking a Front End Supervisor to lead a busy retail floor and deliver exceptional customer service. You will train Associates, monitor POS coverage, and promote loyalty programs while upholding store standards.

Join a team that values teamwork, adaptability, and efficiency. Flexible scheduling, including nights and weekends, is available to fit your needs and support store goals.