Retail Front-End Lead: Customer Experience & Training

The TJX Companies, Inc.; Conway (NH); Sur place; USD 17 000 - 24 000; Temps partiel

Avantages offerts par ce poste

Associate discount

401(k) matching contributions

Dental/vision/hearing insurance

Résumé du poste

The TJX Companies, Inc. in North Conway NH seeks a front-end leader to oversee store associates, promote superior customer service, and mentor staff on loyalty programs. You will ensure smooth front-end operations, assign registers, and uphold store standards while maintaining a positive shopping environment.

Ideal candidates have retail experience, leadership exposure, and strong communication. Flexible scheduling including nights and weekends is required; competitive pay and benefits are

Qualifications

• 1 year retail experience; 6 months of leadership experience.
• Strong communication and organizational skills with attention to detail.
• Able to respond to changes in direction or unexpected situations.

Responsabilités

• Creates a positive internal and external customer experience.
• Promotes a culture of honesty and integrity; maintains confidentiality.
• Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs.
• Assigns registers, supports POS coverage, and coordinates breaks.
• Addresses customer concerns promptly to ensure a positive experience.
• Promotes safety and adheres to store policies and labor laws.
• Other duties as assigned by management.

Connaissances

Merchandising techniques

Multi-tasking

Strong communication

Team leadership & training

Description du poste

The TJX Companies, Inc. in North Conway NH seeks a front-end leader to oversee store associates, promote superior customer service, and mentor staff on loyalty programs. You will ensure smooth front-end operations, assign registers, and uphold store standards while maintaining a positive shopping environment.

Ideal candidates have retail experience, leadership exposure, and strong communication. Flexible scheduling including nights and weekends is required; competitive pay and benefits are