Retail Front-End Lead - Customer Experience & Training

The TJX Companies, Inc.; Austin (MN); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

HSA

Life insurance

Paid holidays/vacation/sick

Scholarship program

Referral bonuses

Job summary

Marshalls in Austin MN is seeking a front-of-store leader to promote exceptional customer experiences and manage Associates. You will train staff, coordinate POS coverage, and maintain store standards while supporting loyalty programs and shrink reduction goals.

Ideal candidates have 1 year retail and 6 months of leadership experience, with flexibility for nights and weekends. The role offers competitive pay and a comprehensive benefits package as part of TJX’s retail team.

Qualifications

• Strong communication and organizational skills are required.
• Ability to train and mentor Associates on front-end principles.
• Knowledge of merchandising techniques and maximizing customer experience.

Responsibilities

• Lead front-of-store team to provide prompt, courteous service.
• Promote loyalty programs and ensure a clean, organized store.
• Assign registers, coordinate breaks, and manage POS coverage.
• Address customer concerns and ensure positive experience.
• Ensure adherence to labor laws and store policies.

Skills

Strong communication

Organizational skills

Team player

Train others

Merchandising techniques

Multi-tasking

Job description

Marshalls in Austin MN is seeking a front-of-store leader to promote exceptional customer experiences and manage Associates. You will train staff, coordinate POS coverage, and maintain store standards while supporting loyalty programs and shrink reduction goals.

Ideal candidates have 1 year retail and 6 months of leadership experience, with flexibility for nights and weekends. The role offers competitive pay and a comprehensive benefits package as part of TJX’s retail team.