Retail Freight & Customer Service Associate

Michaels; Suffolk (VA); On-site; USD 1,759,000 - 2,066,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Tuition assistance

Health benefits

Job summary

Michaels in Suffolk, VA is seeking a store associate to deliver friendly customer service and assist customers in locating products. You will ensure fast checkout, cash handling to standards, and participate in truck unloading and merchandising duties.

The role supports omni-channel processes including BOPIS and SFS, maintains planograms, and helps with store recovery and safety programs. Cash handling, teamwork, and flexible hours are part of the job.

Qualifications

• Retail or customer service experience preferred.
• Ability to stand for long periods and move around the store.
• Team-oriented and able to work nights/weekends.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast, friendly checkout with cash handling.
• Assist with inventory, stocking, and shelf maintenance.

Skills

Customer service

Cash handling

Sales assistance

Job description

Michaels in Suffolk, VA is seeking a store associate to deliver friendly customer service and assist customers in locating products. You will ensure fast checkout, cash handling to standards, and participate in truck unloading and merchandising duties.

The role supports omni-channel processes including BOPIS and SFS, maintains planograms, and helps with store recovery and safety programs. Cash handling, teamwork, and flexible hours are part of the job.