Retail Floor Supervisor - Service, Merch & Omnichannel Lead

JCPenney; Schaumburg (IL); On-site; USD 30,307 - 37,884; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid vacation and holidays

401(k) with company match

Associate discount on merchandise

Job summary

JCPenney is seeking a Sales Floor Supervisor for our Schaumburg location. In this role, you will drive customer service and engage the team to achieve profitable sales growth. You’ll lead by example, training and developing associates to ensure a high standard of customer service and merchandise execution.

The ideal candidate will have strong leadership skills, a desire to develop others, and a proven ability to drive sales strategies. Join JCPenney and contribute to an inclusive environment while enjoying a competitive benefits package.

Qualifications

• Proven ability to lead and develop a team.
• Strong background in customer service and sales.
• Experience in retail management preferred.

Responsibilities

• Drive customer service to achieve sales growth.
• Lead team in merchandise standards execution.
• Train associates on Omnichannel processes.

Skills

Customer service

Team development

Sales strategy execution

Education

High school diploma or equivalent

Job description

JCPenney is seeking a Sales Floor Supervisor for our Schaumburg location. In this role, you will drive customer service and engage the team to achieve profitable sales growth. You’ll lead by example, training and developing associates to ensure a high standard of customer service and merchandise execution.

The ideal candidate will have strong leadership skills, a desire to develop others, and a proven ability to drive sales strategies. Join JCPenney and contribute to an inclusive environment while enjoying a competitive benefits package.