Retail Floor Supervisor — Lead Store Operations

Ace Hardware Corporation; Ralston (NE); On-site; USD 21,000 - 23,000; Full time

Job summary

Ace Retail Group, operator of Westlake Ace Hardware stores, seeks a Floor Supervisor to help manage daily store operations and lead staff in the absence of the General Manager. You will greet customers, resolve issues, maintain product knowledge, and support merchandising and safety programs.

The role emphasizes strong customer service, supervisory leadership, and collaboration with management to ensure smooth store performance.

Qualifications

• High School or GED equivalent.
• Previous retail management experience preferred.
• Hardware experience preferred.

Responsibilities

• Assist in managing store operations in the absence of the GM/Asst Managers.
• Supervise staff and ensure positive customer interactions.
• Greet customers, resolve issues, and maintain product knowledge.
• Oversee closing/opening procedures and store safety.
• Support loss prevention, audits, and merchandising standards.
• Collaborate with managers on merchandising and cost controls.

Skills

Customer service

Retail management

Leadership

Education

High School or GED

Tools

Hardware experience

Job description

Ace Retail Group, operator of Westlake Ace Hardware stores, seeks a Floor Supervisor to help manage daily store operations and lead staff in the absence of the General Manager. You will greet customers, resolve issues, maintain product knowledge, and support merchandising and safety programs.

The role emphasizes strong customer service, supervisory leadership, and collaboration with management to ensure smooth store performance.