Retail Floor Supervisor — Customer-First Leader

Theisen's Home Farm Auto; Pella (IA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive 401K matching

Paid time off

Holidays

Birthday-off with pay

Associate discount

Health insurance

Dental insurance

Vision insurance

Flexible spending accounts

Short-term and long-term disability

Job summary

Theisen’s Home Farm Auto is seeking a Floor Supervisor to assist the Store Manager in Iowa in delivering outstanding customer service, maintaining associate morale, and maximizing sales and profits. The role requires coordinating scheduling, monitoring performance, and supporting daily store operations.

Qualifications include a Bachelor’s degree in a business-related field (preferred), at least 2 years in retail, NRHA testing within three months, and a valid driver’s license.

Qualifications

• Bachelor’s degree in business related field preferred.
• Minimum 2 years of related retail experience.
• Satisfactory completion of National Retail Hardware Association test within three months of starting.
• Valid driver's license with clean driving record.

Responsibilities

• Assist manager with ensuring proper associate coverage throughout departments, and perform or assist with scheduling and time clock functions.
• Monitor associate productivity and intervene as necessary, and ensure associates are following all procedures, dress code, wearing name tags, and completing paperwork.
• Provide input for manager regarding associate performance evaluations.
• Help identify projects and coordinate completion.
• Perform opening and closing functions and prep of cash drawers.
• Carry out directives of the managers as requested and liaise between manager and hourly associates.
• Perform tasks normally required of associates in the majority of classifications.
• Assist customers with their questions, needs, and loadouts.
• Provide excellent customer service.
• Run cash register as needed.
• Assisting with straightening, facing, cleaning, stocking and recovery.
• Other duties as requested by management.

Education

Bachelor’s degree in business related field preferred

Minimum 2 years of related retail experience

Valid driver’s license

Tools

Word

Excel

Outlook

PowerPoint

Job description

Theisen’s Home Farm Auto is seeking a Floor Supervisor to assist the Store Manager in Iowa in delivering outstanding customer service, maintaining associate morale, and maximizing sales and profits. The role requires coordinating scheduling, monitoring performance, and supporting daily store operations.

Qualifications include a Bachelor’s degree in a business-related field (preferred), at least 2 years in retail, NRHA testing within three months, and a valid driver’s license.