Store Leader: Elevate Service, People & Profit

Theisen's, Inc.; Pella (IA); Hybrid; USD 50,000 - 65,000; Full time

Benefits offered by this job

Competitive 401K match

Paid time off

Holidays

Birthday off with pay

Associate discount

Health insurance

Dental insurance

Vision insurance

Flexible spending accounts

Short-term and long-term disability

Job summary

Theisen's, Inc. is seeking an Assistant Store Manager in Iowa to assist the store manager in operating a customer‑focused store. The role emphasizes service, morale, training, and sales growth in a busy retail environment.

Qualifications include a bachelor’s degree (preferred), at least 2 years in retail or managerial roles, NRF test completion within three months, and a valid driver’s license. This position requires leadership, teamwork, and hands‑on store supervision.

Qualifications

• Bachelor’s degree in business related field preferred
• Minimum 2 years of retail or managerial experience
• Satisfactory completion of National Retail Hardware Association test within three months of starting
• Valid driver’s license with clean driving record

Responsibilities

• Interact, assist, and provide prompt attention to customers and associates throughout entire store
• Assist store manager in maintaining and ensuring cleanliness and appearance of the store
• May be required to perform tasks normally required of associates in every classification including driving forklift, load outs, changing tires, and running cash registers
• Perform daily walking tour of store to ensure all areas meet company standards and to assign duties
• Produce timely results in areas not meeting company standards, and follow through on priorities
• Observe needs of customers through merchandising, stock levels, prompt service, refunds and sales
• Aid in maintaining all aspects of merchandising including endcaps, displays, signing, facing, and cross merchandising
• Provide training for associates as needed and help maintain a knowledgeable associate base
• Aid in the supervision of all store personnel and notify manager of problems arising in the day-to-day operation of the store
• Assist manager in maintaining proper staffing needs, follow hiring procedures, and maintain consistent disciplinary action as directed by manager
• Play a role in Ad Set and maintenance
• Learn manager responsibilities, such as operations, scheduling, training, personnel issues, etc.
• Responsible for inventory and order verification, and overseeing bank deposits when manager is not available
• Perform various administration functions and open and close the store as needed
• Be involved in the community in which the store serves and encourage others to get involved in non-profit organizations
• Other duties as requested by management

Skills

Customer service

People management

Leadership

Sales analysis

Communication

Forecasting

Training

Inventory control

Merchandising

Cash handling

Microsoft Office

Safety rules

Education

Bachelor’s degree

Job description

Theisen's, Inc. is seeking an Assistant Store Manager in Iowa to assist the store manager in operating a customer‑focused store. The role emphasizes service, morale, training, and sales growth in a busy retail environment.

Qualifications include a bachelor’s degree (preferred), at least 2 years in retail or managerial roles, NRF test completion within three months, and a valid driver’s license. This position requires leadership, teamwork, and hands‑on store supervision.