Retail Floor Leader & Team Coach

Red White & Blue Thrift; Pittsburgh (Allegheny County); On-site; USD 25,000 - 28,000; Full time

Job summary

Red White & Blue Thrift in Pittsburgh is seeking a Retail Supervisor to support the Retail Manager and oversee daily sales floor operations. You will work closely with the retail team to ensure excellent customer service, maintain store standards, and reach sales targets.

This role is ideal for someone looking to advance in retail, with guidance and support provided by the Retail Manager. Responsibilities include supervising retail activities, coaching team members, ensuring efficient cashier

Qualifications

• Proficiency in both English and Spanish is preferred.
• Excellent verbal and written communication skills.
• Basic computer skills including MS Office, Teams and Outlook.
• High school diploma or GED preferred.

Responsibilities

• Operational Oversight: manage day-to-day operations of the sales floor under the Retail Manager's guidance.
• Team Development: supervise and mentor retail team members, coaching for improved performance.
• Customer Service Excellence: ensure exceptional service, address inquiries, and resolve issues promptly.
• Inventory Management: oversee stock levels, pricing, merchandising, and product availability.
• Cashier Operations: supervise cashier transactions and cash handling procedures.
• Learning and Growth: review reports and support achievement of department goals with guidance.
• Collaborative Leadership: work with the Retail Manager to implement sales strategies and drive store success.

Skills

Bilingual English/Spanish

Customer service

Staff supervision

Coaching

Cash handling

Education

High school diploma or GED

Tools

MS Office

Teams

Outlook

Job description

Red White & Blue Thrift in Pittsburgh is seeking a Retail Supervisor to support the Retail Manager and oversee daily sales floor operations. You will work closely with the retail team to ensure excellent customer service, maintain store standards, and reach sales targets.

This role is ideal for someone looking to advance in retail, with guidance and support provided by the Retail Manager. Responsibilities include supervising retail activities, coaching team members, ensuring efficient cashier