Retail Floor Leader: Omnichannel & Customer Growth

JCPenney; Fort Myers (FL); Vor Ort; USD 23.000 - 29.000; Vollzeit

Benefits dieser Stelle

Medical/dental/vision benefits

401(k) with company match

Associate discount

Zusammenfassung

JCPenney in Fort Myers, FL is seeking a Sales Floor Supervisor to drive customer service and profitable sales growth by leading associates, managing merchandise standards, and executing company programs. You will train and develop associates, supervise omnichannel processes, and oversee specialty areas, ensuring strong visuals, efficient operations, and consistent customer engagement.

Additionally, you will monitor shrink, safety, and staffing efficiency, collaborate with managers to source

Qualifikationen

• Customer service excellence is expected.
• Strong leadership and staff development.
• Merchandise and in-store presentation standards.
• Omnichannel knowledge and execution.

Aufgaben

• Directs customer service and sales activities in store; resolves customer issues.
• Maintains merchandise standards through fixtures and signage.
• Leads and coaches associates on in-store programs and processes.
• Manages ship-from-store and curbside pickup operations.

Jobbeschreibung

JCPenney in Fort Myers, FL is seeking a Sales Floor Supervisor to drive customer service and profitable sales growth by leading associates, managing merchandise standards, and executing company programs. You will train and develop associates, supervise omnichannel processes, and oversee specialty areas, ensuring strong visuals, efficient operations, and consistent customer engagement.

Additionally, you will monitor shrink, safety, and staffing efficiency, collaborate with managers to source