Sales Floor Leader & Customer Experience Boost

JCPenney; Fort Myers (FL); On-site; USD 21,352 - 26,697; Full time

Benefits offered by this job

Medical/Dental/Vision

Term life insurance

Paid vacation/holidays

401(k) with Company match

Associate discount

Job summary

JCPenney in Fort Myers, FL is seeking a Sales Floor Assistant to drive exceptional customer service and profitable sales growth by leading associates, maintaining merchandise standards, and executing company programs.

The role covers front-line service, restocking and RFID inventory, visual merchandising, omnichannel tasks, and supporting daily operations to ensure a clean, organized store environment and strong performance on key metrics.

Responsibilities

• Deliver outstanding customer service and drive sales by leading associates.
• Plan merchandise placement, assist with receipts, restocks, RFID and inventory processes.
• Support floor moves, visuals, and stockroom maintenance; identify sell-through opportunities.
• Assist with jcp.com orders and ship-from-store/BOPIS processes as needed.
• Support transfers, returns, DMTO, and annual inventory processes.
• Meet company standards for sales, service, productivity and attendance.

Job description

JCPenney in Fort Myers, FL is seeking a Sales Floor Assistant to drive exceptional customer service and profitable sales growth by leading associates, maintaining merchandise standards, and executing company programs.

The role covers front-line service, restocking and RFID inventory, visual merchandising, omnichannel tasks, and supporting daily operations to ensure a clean, organized store environment and strong performance on key metrics.