Retail Floor Leader — Lead & Mentor Team

Skechers U.S.A., Inc.; Woodstock (GA); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Flexible schedules

Training and development

Career advancement

Other benefits

Job summary

Skechers U.S.A., Inc. is seeking a Key Holder (Floor Leader) to support store operations, mentor team members, and sustain Skechers’ premium shopping environment.

This entry-level leadership role focuses on customer service, daily operations, and helping drive sales in a fast-paced retail setting. You’ll supervise opening/closing, coach associates, manage inventory, and ensure security while delivering exceptional guest experiences.

Qualifications

• High school diploma or equivalent preferred but not required.
• Experience in retail, hospitality, or a related service industry is a plus.
• Strong communication and problem-solving skills.

Responsibilities

• Provide customer service leadership and product guidance to shoppers.
• Supervise daily store operations, including opening/closing procedures.
• Mentor team members to develop basic sales and service skills.
• Help achieve store sales targets with effective selling techniques.
• Maintain merchandising standards and store cleanliness.

Skills

Customer service

Leadership

Sales

Store operations

Education

High school diploma or equiv.

Job description

Skechers U.S.A., Inc. is seeking a Key Holder (Floor Leader) to support store operations, mentor team members, and sustain Skechers’ premium shopping environment.

This entry-level leadership role focuses on customer service, daily operations, and helping drive sales in a fast-paced retail setting. You’ll supervise opening/closing, coach associates, manage inventory, and ensure security while delivering exceptional guest experiences.