Retail Floor Leader: Mentor & Drive Store Ops

Skechers USA Retail, LLC; Orlando (FL); On-site; USD 39,919,000 - 54,007,000; Full time

Benefits offered by this job

Competitive pay

Discounts

Flexible schedules

On-the-job training

Career advancement

Job summary

Skechers USA Retail, LLC in Orlando, FL is hiring a Key Holder to support daily store operations and mentor the team, delivering exceptional customer service.

This entry-level retail leadership role covers opening/closing procedures, merchandising, inventory, and safety while helping to achieve sales goals and maintain Skechers' premium shopping environment.

If you are passionate about retail leadership and ready to grow within a global brand, apply today.

Qualifications

• High school diploma or equivalent preferred but not required.
• Previous experience as a Key Holder, Shift Leader, or Retail Supervisor in retail, restaurant, or hospitality industry is preferred but not required.

Responsibilities

• Customer Service Management: Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and great experience.
• Retail Leadership Role: Supervise daily operations, including store opening and closing procedures as required, ensuring security protocols and excellent operational standards.
• Team Leadership: Mentor and support team members to grow their skills in entry-level retail that include customer service, sales, and daily operations.
• Sales and Goals: Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.
• Store Operations: Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
• Retail Supervisor Duties: Oversee stock and inventory routines while collaborating with store management to address operational needs.
• Problem Solving: Proactively identify and resolve in-store challenges to ensure a smooth shopping experience for customers.

Skills

Customer service

Team leadership

Communication skills

Sales skills

Problem solving

Organization

Education

High school diploma or equivalent

Job description

Skechers USA Retail, LLC in Orlando, FL is hiring a Key Holder to support daily store operations and mentor the team, delivering exceptional customer service.

This entry-level retail leadership role covers opening/closing procedures, merchandising, inventory, and safety while helping to achieve sales goals and maintain Skechers' premium shopping environment.

If you are passionate about retail leadership and ready to grow within a global brand, apply today.