Retail Floor Leader: Customer-Centric Store Mentor

Skechers; Meridian (ID); On-site; USD 2,066,000 - 2,276,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Flexible schedules

Training & development

Career progression

Job summary

Skechers is hiring a Key Holder (Floor Leader) to support daily store operations and mentor a team in a busy retail environment. You’ll manage opening/closing, assist customers, and drive sales while upholding Skechers’ premium shopping standards.

The role emphasizes leadership development, coaching, and delivering excellent service with flexible schedules and opportunities for advancement within a global brand.

Qualifications

• Experience in customer service and retail leadership preferred.
• Strong communication and interpersonal skills.
• Ability to motivate a team and meet sales goals.

Responsibilities

• Provide expert product advice and ensure a great customer experience.
• Oversee daily store operations and security procedures.
• Mentor team members in entry-level retail tasks.
• Help achieve store and individual sales targets.
• Maintain merchandising, stock, and store cleanliness.
• Assist in inventory and staffing coordination.
• Resolve in-store issues to ensure smooth shopping.

Skills

Customer service

Leadership

Sales skills

Communication

Education

High school diploma or equivalent

Job description

Skechers is hiring a Key Holder (Floor Leader) to support daily store operations and mentor a team in a busy retail environment. You’ll manage opening/closing, assist customers, and drive sales while upholding Skechers’ premium shopping standards.

The role emphasizes leadership development, coaching, and delivering excellent service with flexible schedules and opportunities for advancement within a global brand.