Retail Floor Leader: Lead Teams & Elevate Service

Skechers; Lewisville (TX); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Discounts on Skechers products

Flexible schedules

On-the-job training

Career advancement opportunities

Job summary

Skechers is seeking a dedicated Key Holder (Floor Leader) to join our team in retail operations. You will oversee daily store activities, mentor team members, deliver exceptional customer service, and help drive sales toward targets in a fast-paced environment.

This entry-level leadership role offers on-the-job training, opportunities for advancement within a global brand, and a starting rate of $15.84 per hour with regular increases and benefits.

Qualifications

• High school diploma or equivalent preferred but not required.
• Previous experience as a Key Holder, Shift Leader, or Retail Supervisor is preferred but not required.
• Sales skills to drive revenue growth and meet targets.
• Excellent communication skills in written, verbal and interpersonal skills.
• Must be at least 18 years of age at time of application.

Responsibilities

• Customer Service Management: Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and great experience.
• Retail Leadership Role: Supervise daily operations, including store opening and closing procedures as required, ensuring security protocols and excellent operational standards.
• Team Leadership: Mentor and support team members to grow their skills in entry-level retail that include customer service, sales, and daily operations.
• Sales and Goals: Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.
• Store Operations: Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
• Retail Supervisor Duties: Oversee stock and inventory routines while collaborating with store management to address operational needs.
• Problem Solving: Proactively identify and resolve in-store challenges to ensure a smooth shopping experience for customers.

Skills

Sales skills

Communication

Problem solving

Organizational skills

Mentoring

Education

High school diploma or equivalent

Job description

Skechers is seeking a dedicated Key Holder (Floor Leader) to join our team in retail operations. You will oversee daily store activities, mentor team members, deliver exceptional customer service, and help drive sales toward targets in a fast-paced environment.

This entry-level leadership role offers on-the-job training, opportunities for advancement within a global brand, and a starting rate of $15.84 per hour with regular increases and benefits.